Informativa sulle spedizioni

DELIVERY

Shipments on the Italian territory are made by courier.
FAST SRL srl shall not be liable for delivery delays ascribable to the courier’s sole responsibility
FAST SRL will entrust the product shipment to the courier only after receiving confirmation of the successful payment of the sum due. The risk of loss or damage of the products for reasons not ascribable to FAST SRL will be transferred to either the customer the moment the customer or a designated third party, will materially enter in possession of the product purchased, or to the courier if entrusted to the courier.

It is the CUSTOMER’s responsibility to verify the conditions of the product delivered. We thus recommend that the customer verify the number of products received and the integrity of the packaging, hence that it be not damaged, wet or anyway tampered with regards to the packaging material. Also, the customer is kindly requested to report any anomalies in the courier’s transport document, and to conditionally accept the package. Unconditional receipt of the products, in fact, prevents the CUSTOMER from taking legal action against the courier, should the products have been lost or damaged.

The products shall be delivered to the address communicated by the purchaser upon placing the order. The delivery terms are those specified in the order summary and confirmation. In the event the delivery terms are not specified, delivery will be completed within 30 days from the date of the agreement conclusion.

The purchaser acknowledges that if the purchase is completed by 11.59pm, the order is understood as confirmed and paid on the same day. Conversely, if the purchase is completed after midnight (00.00am), the order will be understood as confirmed and paid the day after. By Italian standards, Saturday and public holidays are excluded from the term calculation.

The shipping costs shall be borne by the purchaser as per the rates specified during the purchase process, in the order summary and, anyway, before the user forwards the order, and in the order confirmation e-mail as well.

Should the need arise to refund the shipping costs of Multiple Orders, FAST SRL shall refund the entire sum of the shipping costs in case withdrawal or termination of the agreement concerns all the products as per the Multiple Order. In case withdrawal or termination applies to just a few products, the refund shall be calculated proportionally to the cost of each product.

Should delivery be not successfully completed because the recipient is not to be reached at the address communicated by the purchaser, the courier will drop a notice of transit in the mailbox. After two failed delivery attempts or in case delivery cannot be successfully completed due to an error in the address communicated by the purchaser, the package will go into storage at the courier’s, who will notify FAST SRL.

The Purchaser acknowledges that collection of the package is an obligation deriving from the product purchase agreement and, consequently, understands that, three days after the package has gone into storage, the agreement will automatically be terminated pursuant to and for the purposes of art. 145 c.c.